Privacy Policy

Your trust matters to us - here's how we keep your info safe

Last Updated: October 30, 2025

Look, we get it - privacy policies can be a real slog to read through. But here at ObsidRhythverse Fitness, we're gonna keep things straight with you. We're not here to bury the important stuff in legal jargon.

This policy lays out exactly what info we collect when you train with us, why we need it, and what we do with it. Whether you're crushing our Rhythm HIIT classes or just browsing our site, you've got a right to know how your data's being handled.

We take your privacy seriously because our community's built on trust. If something here doesn't make sense or you've got questions, just hit us up. We're real people running a real gym, and we're always happy to chat.

Personal Details

When you sign up for membership or book a session, we'll need some basics - your name, email, phone number, and mailing address. Pretty standard stuff that helps us keep in touch and manage your account.

Payment Information

We process membership fees and class bookings, so we'll collect payment card info. Just so you know, we use secure third-party processors - we don't actually store your full card details on our servers.

Health & Fitness Data

For your safety and to help our trainers design better programs, we might ask about medical conditions, fitness goals, injury history, and workout preferences. You're in control here - share what you're comfortable with.

Usage Information

We track things like class attendance, facility access times (thanks to that 24/7 access), and which services you're using. This helps us schedule better classes and keep the gym running smooth.

Technical Data

When you visit our website, we collect IP addresses, browser types, device info, and how you navigate the site. It's mostly for keeping things secure and making sure the site works properly on your device.

We're not collecting data just for fun - here's what we actually do with it:

  • Running Your Membership: Managing your account, processing payments, giving you access to the facility, and keeping track of your bookings.
  • Personalized Training: Our coaches use your fitness data to create programs that actually work for YOU - not some generic cookie-cutter routine.
  • Staying Connected: Sending class schedules, facility updates, billing reminders, and yeah, occasionally some cool promotions we think you'll dig.
  • Safety First: Health info helps us keep everyone safe during high-intensity sessions and allows trainers to modify exercises when needed.
  • Improving Services: Analyzing what classes are popular, when the gym's busiest, and what equipment needs attention helps us serve you better.
  • Legal Stuff: Sometimes we gotta comply with legal requirements, handle disputes, or enforce our terms. It's boring but necessary.

We're not in the business of selling your data. Period. But there are some situations where we need to share info:

Service Providers

We work with trusted partners who help us run the business - payment processors, email platforms, scheduling software, that kind of thing. They only get the data they need to do their job, and they're contractually required to keep it secure.

Legal Requirements

If we're legally required to disclose info (like a court order or government request), we'll comply. We'll also share data if necessary to protect someone's safety or prevent illegal activity.

Business Transfers

If ObsidRhythverse gets acquired or merges with another company (fingers crossed for growth!), your data would be transferred as part of that deal. You'd be notified if this happens.

With Your Consent

Sometimes we might ask if we can share your info for specific purposes - like featuring your transformation story on social media or partnering with nutrition brands. We'll always ask first, and you can totally say no.

Keeping your data safe is something we take seriously. Here's what we've got in place:

Encryption

All sensitive data's encrypted both in transit and at rest. Your payment info especially gets the Fort Knox treatment.

Access Controls

Only staff who actually need access to your data can see it. Everyone's trained on privacy practices.

Secure Servers

Our servers are protected by firewalls and security monitoring. We keep everything updated with the latest patches.

Regular Audits

We regularly review our security practices and test for vulnerabilities. Always improving, never complacent.

That said, no system's 100% bulletproof. We do everything we can to protect your info, but if there's ever a breach, we'll let you know ASAP and work to fix it.

Our website uses cookies - not the delicious kind, unfortunately. These are small files that help the site remember you and work better.

Essential Cookies

These keep the site functioning - stuff like remembering you're logged in or what's in your cart when booking classes. Can't really turn these off without breaking things.

Analytics Cookies

We use tools like Google Analytics to see how people use the site - which pages get visited, where people click, how long they stay. It's anonymous data that helps us make the site better.

Marketing Cookies

These help us show relevant ads and track if our marketing's actually working. You can opt out of these if you want - most browsers let you manage cookie settings pretty easily.

Your Choice: You can disable cookies in your browser settings, but heads up - some parts of the site might not work as smoothly. Your call though!

In Canada, you've got some solid rights when it comes to your personal info. Here's what you can do:

Access Your Data

Request a copy of all the personal info we've got on file for you. We'll send it over in a readable format.

Correct Information

If something's wrong or outdated, let us know and we'll fix it. You can update most stuff directly in your member portal too.

Delete Your Data

Want us to erase your info? We'll do it, though we might need to keep some records for legal or accounting purposes.

Opt-Out of Marketing

Don't wanna get promotional emails? Click unsubscribe or let us know. You'll still get important account-related messages though.

Data Portability

Request your data in a format that you can transfer to another service provider if you want.

To exercise any of these rights, just shoot us an email at info@obsidrythverse.info or give us a call. We'll handle your request within 30 days.

Our website and communications might include links to other sites - supplement companies, fitness apps, partner studios, whatever. Just so you know, once you click away from our site, this privacy policy doesn't apply anymore.

We try to only link to legit, trustworthy sites, but we can't control their privacy practices. Always worth checking out their policies before sharing your info.

Same goes for any third-party apps you might connect with your member account (like fitness trackers or nutrition apps). Those have their own rules about data handling.

Our services are geared toward adults. We don't knowingly collect personal information from anyone under 16 without parental consent.

If you're a parent or guardian and you think your kid's provided us with personal info without your okay, reach out and we'll delete it pronto.

For youth memberships (ages 16-18), we require parental consent during the signup process, and parents can access and manage their teen's account info.

We might update this privacy policy from time to time - usually when we add new services, adopt new technologies, or if laws change. When we do, we'll update the "Last Updated" date at the top.

For major changes that affect how we handle your data, we'll give you a heads up via email or a notice on the site. We won't just sneak changes in and hope you don't notice.

It's worth checking back here occasionally just to stay in the loop. We promise to keep it as readable as possible - no one needs more boring legal documents in their life.